This Privacy Policy explains how JIPANGISHE AGENCY
("Jipangishe App", "we", "our", or "us") collects, uses, stores, and
protects your personal information when you use the Jipangishe App, website, and related
services.
By accessing or using Jipangishe App, you agree to the practices described in this
Privacy Policy.
About Jipangishe
Jipangishe App is a digital platform that helps users:
- Find and rent houses
- Book hotels, lodges, and apartments
- Discover commercial spaces and properties
- Connect landlords, property owners, and tenants
- Access relocation and moving services
- Make inquiries and property bookings
- Book flights, pick-up and delivery, laundry, house or office cleaning, and ride services
Information We Collect
Personal Information
When you register or use our services, we may collect:
- Full name
- Phone number
- Email address
- Profile photo
- National identification details (where required)
- Gender (optional)
Property Information
For landlords and property owners:
- Property descriptions
- Property images and videos
- Property location details
- Pricing information
- Ownership verification documents
Location Information
With your permission, we may collect location data to:
- Show nearby properties
- Improve search results
- Verify property locations
- Enhance service delivery
Payment Information
When processing payments, we may collect:
- Mobile money transaction details
- Payment references
- Booking payment records
Device & Technical Information
We may automatically collect:
- Device type
- Operating system
- IP address
- Browser information
- App usage statistics
- Crash reports and diagnostics
How We Use Your Information
We use your information to:
- Create and manage user accounts
- Facilitate property searches and bookings
- Connect tenants with landlords
- Process payments and transactions
- Verify property listings
- Provide customer support
- Improve app functionality
- Prevent fraud and unauthorized activities
- Send important service notifications
- Comply with legal obligations
Information Sharing
We may share information with:
Property Owners
When you submit booking requests or inquiries, relevant information may be shared with the property owner.
Service Providers
We may work with trusted third-party providers that assist with:
- Payment processing
- Cloud hosting
- Analytics
- SMS and communication services
- Customer support
Data Security
We implement reasonable security measures to protect your personal information, including:
- Secure servers
- Data encryption where appropriate
- Access controls
- Password protection
- Security monitoring
Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Maintain business records
- Resolve disputes
- Meet legal and regulatory obligations
User Rights
Subject to applicable laws, users may:
- Access their personal information
- Request correction of inaccurate information
- Request deletion of personal data
- Withdraw consent where applicable
- Object to certain processing activities
- Request a copy of their personal data
Cookies & Tracking Technologies
Jipangishe may use cookies and similar technologies to:
- Remember user preferences
- Improve app performance
- Analyze usage trends
- Enhance security
Users may control certain tracking settings through their device or browser settings.
Children's Privacy
Jipangishe services are not intended for children under the age permitted by applicable laws to independently use such services.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove such information.
Third-Party Links
The Jipangishe App may contain links to third-party websites, services, or applications.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date and may notify users through the app, website, email, or SMS.
Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy.
Contact Us
For questions, complaints, or requests regarding this Privacy Policy, contact us.